# Enterprise software data terms

> 3 of 8 enterprise software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.

Sell Enterprise Data To AI · https://sellenterprisedatatoai.com/datasets/enterprise-software-data-terms/ · computed 2026-10-28

**Vendors whose terms reserve aggregated or anonymised use:** 3 of 8 vendors (11 documents read; 21 named).

## The answers, question by question

- **Who owns the business's data:** the business 4, not stated 4
- **Vendor keeps aggregated or anonymised use:** not stated 5, reserved 3
- **Training AI on the business's data:** will not train 5, not stated 2, may train 1
- **Export at exit:** not stated 3, no export promised 2, a number of days 2, on request 1

## Every vendor

| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| Amazon Web Services | the business | reserved | may train | on request |
| Databricks | the business | reserved | will not train | no export promised |
| Epicor | not stated | not stated | will not train | not stated |
| Google Cloud | the business | not stated | not stated | no export promised |
| Infor | not stated | not stated | not stated | 30 days |
| Microsoft | not stated | not stated | will not train | not stated |
| Palantir | not stated | not stated | will not train | not stated |
| Snowflake | the business | reserved | will not train | 30 days |

## The sentence each answer rests on (44)

- Amazon Web Services, [AWS Customer Agreement](https://aws.amazon.com/agreement/), read 2026-10-12, Who owns the business's data: "you or your licensors own all right, title, and interest in and to Your Content and Suggestions"
- Amazon Web Services, [AWS Customer Agreement](https://aws.amazon.com/agreement/), read 2026-10-12, Vendor keeps aggregated or anonymised use: Left open by the document (104,102 characters, read in full 2026-10-12).
- Amazon Web Services, [AWS Customer Agreement](https://aws.amazon.com/agreement/), read 2026-10-12, Training AI on the business's data: Left open by the document (104,102 characters, read in full 2026-10-12).
- Amazon Web Services, [AWS Customer Agreement](https://aws.amazon.com/agreement/), read 2026-10-12, Export at exit: "we will allow you to retrieve Your Content from the Services only if you have paid all amounts due under this Agreement"
- Amazon Web Services, [AWS Service Terms](https://aws.amazon.com/service-terms/), read 2026-10-08, Who owns the business's data: Left open by the document (352,556 characters, read in full 2026-10-08).
- Amazon Web Services, [AWS Service Terms](https://aws.amazon.com/service-terms/), read 2026-10-08, Vendor keeps aggregated or anonymised use: "we may use and store de-identified Amazon Connect Health Content to develop and improve Amazon Connect Health and its underlying technologies"
- Amazon Web Services, [AWS Service Terms](https://aws.amazon.com/service-terms/), read 2026-10-08, Training AI on the business's data: "we may use and store your Amazon CloudWatch ML Content to develop and improve that functionality and its underlying technologies"
- Amazon Web Services, [AWS Service Terms](https://aws.amazon.com/service-terms/), read 2026-10-08, Export at exit: Left open by the document (352,556 characters, read in full 2026-10-08).
- Databricks, [Databricks AI trust and safety](https://docs.databricks.com/aws/databricks-ai/databricks-ai-trust), read 2026-10-28, Who owns the business's data: Left open by the document (11,546 characters, read in full 2026-10-28).
- Databricks, [Databricks AI trust and safety](https://docs.databricks.com/aws/databricks-ai/databricks-ai-trust), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (11,546 characters, read in full 2026-10-28).
- Databricks, [Databricks AI trust and safety](https://docs.databricks.com/aws/databricks-ai/databricks-ai-trust), read 2026-10-28, Training AI on the business's data: "Databricks does not use data, prompts, or responses submitted to or output from these features to train generative foundation models that Databricks makes available for use by third parties."
- Databricks, [Databricks AI trust and safety](https://docs.databricks.com/aws/databricks-ai/databricks-ai-trust), read 2026-10-28, Export at exit: Left open by the document (11,546 characters, read in full 2026-10-28).
- Databricks, [Master Cloud Services Agreement](https://www.databricks.com/legal/mcsa), read 2026-10-28, Who owns the business's data: "As between Customer and Databricks, Customer retains all right, title and interest in and to the Customer Content and Customer Materials."
- Databricks, [Master Cloud Services Agreement](https://www.databricks.com/legal/mcsa), read 2026-10-28, Vendor keeps aggregated or anonymised use: "Databricks may collect and use Usage Data to develop, improve, operate, and support its products and services"
- Databricks, [Master Cloud Services Agreement](https://www.databricks.com/legal/mcsa), read 2026-10-28, Training AI on the business's data: Left open by the document (37,806 characters, read in full 2026-10-28).
- Databricks, [Master Cloud Services Agreement](https://www.databricks.com/legal/mcsa), read 2026-10-28, Export at exit: "If this MCSA terminates, Databricks may cancel Customer's access to the Platform Services, including all Workspace(s)."
- Epicor, [Epicor Prism, UK and Europe](https://www.epicor.com/en-gb/blog/technology-and-data/epicor-prism-now-available-in-the-uk-and-europe/), read 2026-10-28, Who owns the business's data: Left open by the document (14,111 characters, read in full 2026-10-28).
- Epicor, [Epicor Prism, UK and Europe](https://www.epicor.com/en-gb/blog/technology-and-data/epicor-prism-now-available-in-the-uk-and-europe/), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (14,111 characters, read in full 2026-10-28).
- Epicor, [Epicor Prism, UK and Europe](https://www.epicor.com/en-gb/blog/technology-and-data/epicor-prism-now-available-in-the-uk-and-europe/), read 2026-10-28, Training AI on the business's data: "proprietary customer data is not used to train base large language models unless model fine-tuning is specifically for that customer"
- Epicor, [Epicor Prism, UK and Europe](https://www.epicor.com/en-gb/blog/technology-and-data/epicor-prism-now-available-in-the-uk-and-europe/), read 2026-10-28, Export at exit: Left open by the document (14,111 characters, read in full 2026-10-28).
- Google Cloud, [Google Cloud Platform Terms of Service](https://cloud.google.com/terms), read 2026-10-28, Who owns the business's data: "Customer retains all Intellectual Property Rights in Customer Data and Customer Applications"
- Google Cloud, [Google Cloud Platform Terms of Service](https://cloud.google.com/terms), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (61,827 characters, read in full 2026-10-28).
- Google Cloud, [Google Cloud Platform Terms of Service](https://cloud.google.com/terms), read 2026-10-28, Training AI on the business's data: Left open by the document (61,827 characters, read in full 2026-10-28).
- Google Cloud, [Google Cloud Platform Terms of Service](https://cloud.google.com/terms), read 2026-10-28, Export at exit: "all rights and access to the Services (or in the case of termination of an Order Form, the applicable Services) will terminate (including access to Customer Data, if applicable)"
- Infor, [Multi-tenant Cloud Customer Bill of Rights](https://www.infor.com/customer-center/customer-bill-of-rights), read 2026-10-28, Who owns the business's data: Left open by the document (4,042 characters, read in full 2026-10-28).
- Infor, [Multi-tenant Cloud Customer Bill of Rights](https://www.infor.com/customer-center/customer-bill-of-rights), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (4,042 characters, read in full 2026-10-28).
- Infor, [Multi-tenant Cloud Customer Bill of Rights](https://www.infor.com/customer-center/customer-bill-of-rights), read 2026-10-28, Training AI on the business's data: Left open by the document (4,042 characters, read in full 2026-10-28).
- Infor, [Multi-tenant Cloud Customer Bill of Rights](https://www.infor.com/customer-center/customer-bill-of-rights), read 2026-10-28, Export at exit: "At your request, Infor will return without charge your data from the SaaS environment in native form within 30 days following the end of your contract."
- Microsoft, [Dynamics 365 and Power Platform Copilot data FAQ](https://learn.microsoft.com/en-us/power-platform/faqs-copilot-data-security-privacy), read 2026-10-08, Who owns the business's data: Left open by the document (33,406 characters, read in full 2026-10-08).
- Microsoft, [Dynamics 365 and Power Platform Copilot data FAQ](https://learn.microsoft.com/en-us/power-platform/faqs-copilot-data-security-privacy), read 2026-10-08, Vendor keeps aggregated or anonymised use: Left open by the document (33,406 characters, read in full 2026-10-08).
- Microsoft, [Dynamics 365 and Power Platform Copilot data FAQ](https://learn.microsoft.com/en-us/power-platform/faqs-copilot-data-security-privacy), read 2026-10-08, Training AI on the business's data: "we don't use your customer data to train Copilot or its AI features, unless you provide consent for us to do so"
- Microsoft, [Dynamics 365 and Power Platform Copilot data FAQ](https://learn.microsoft.com/en-us/power-platform/faqs-copilot-data-security-privacy), read 2026-10-08, Export at exit: Left open by the document (33,406 characters, read in full 2026-10-08).
- Palantir, [AIP security and privacy](https://www.palantir.com/docs/foundry/aip/aip-security), read 2026-10-28, Who owns the business's data: Left open by the document (8,031 characters, read in full 2026-10-28).
- Palantir, [AIP security and privacy](https://www.palantir.com/docs/foundry/aip/aip-security), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (8,031 characters, read in full 2026-10-28).
- Palantir, [AIP security and privacy](https://www.palantir.com/docs/foundry/aip/aip-security), read 2026-10-28, Training AI on the business's data: "When AIP accesses third-party-hosted model services, no customer data is used to retrain such models."
- Palantir, [AIP security and privacy](https://www.palantir.com/docs/foundry/aip/aip-security), read 2026-10-28, Export at exit: Left open by the document (8,031 characters, read in full 2026-10-28).
- Snowflake, [Snowflake AI Trust and Safety FAQs](https://www.snowflake.com/en/legal/compliance/snowflake-ai-trust-and-safety/), read 2026-10-28, Who owns the business's data: Left open by the document (6,992 characters, read in full 2026-10-28).
- Snowflake, [Snowflake AI Trust and Safety FAQs](https://www.snowflake.com/en/legal/compliance/snowflake-ai-trust-and-safety/), read 2026-10-28, Vendor keeps aggregated or anonymised use: Left open by the document (6,992 characters, read in full 2026-10-28).
- Snowflake, [Snowflake AI Trust and Safety FAQs](https://www.snowflake.com/en/legal/compliance/snowflake-ai-trust-and-safety/), read 2026-10-28, Training AI on the business's data: "we do not use your Usage Data or Customer Data (in each case, including any Inputs or Outputs of Snowflake AI Features) to train any Model to be made available for use by other customers"
- Snowflake, [Snowflake AI Trust and Safety FAQs](https://www.snowflake.com/en/legal/compliance/snowflake-ai-trust-and-safety/), read 2026-10-28, Export at exit: Left open by the document (6,992 characters, read in full 2026-10-28).
- Snowflake, [Snowflake Terms of Service](https://www.snowflake.com/en/legal/terms-of-service/), read 2026-10-28, Who owns the business's data: "Customer or its licensors retain all right, title and interest (including any and all intellectual property rights) in and to the Customer Data"
- Snowflake, [Snowflake Terms of Service](https://www.snowflake.com/en/legal/terms-of-service/), read 2026-10-28, Vendor keeps aggregated or anonymised use: "Snowflake may collect and use Usage Data to develop, improve, support, and operate its products and services"
- Snowflake, [Snowflake Terms of Service](https://www.snowflake.com/en/legal/terms-of-service/), read 2026-10-28, Training AI on the business's data: Left open by the document (63,592 characters, read in full 2026-10-28).
- Snowflake, [Snowflake Terms of Service](https://www.snowflake.com/en/legal/terms-of-service/), read 2026-10-28, Export at exit: "Customer will have up to thirty (30) calendar days from termination or expiration of this Agreement to access the Service solely to the extent necessary to retrieve Customer Data"

## Read and set aside

- [Amazon Bedrock FAQs](https://aws.amazon.com/bedrock/faqs/): the stored page carries the FAQ questions only; the answers are collapsed and not in the text, so nothing can be quoted
- [Google Cloud Service Specific Terms](https://cloud.google.com/terms/service-terms): the stored read is the site navigation only (4,706 chars of a terms page that runs much longer); the service terms text is not in it
- [Microsoft Products and Services Data Protection Addendum](https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA): the stored page is the download index for the Microsoft DPA editions; the addendum's clauses are in the downloadable document, not in the text
- [Snowflake training data transparency](https://www.snowflake.com/en/legal/compliance/training-data-transparency/): the page describes the sources of Snowflake's own model training data, not what happens to a customer's data
- [Infor legal](https://www.infor.com/about/legal): the stored page is Infor's website terms of use, which govern the website and not the cloud agreements a customer signs
- [Workday Data Processing Exhibit](https://www.workday.com/en-us/legal/contract-terms-and-conditions/index/data-processing-exhibit.html): the stored page is the index of Workday's contract documents; the exhibit's clauses are not in the text
- [Blue Yonder legal](https://blueyonder.com/legal): the stored page is Blue Yonder's legal index and product copy; no clause about a customer's data is in the text
- [Qlik terms](https://www.qlik.com/us/legal/terms-of-use): the stored page is Qlik's website terms of use, not its customer agreement
- [Acumatica legal](https://www.acumatica.com/legal/): the stored page lists Acumatica's legal documents; none of their clauses on a customer's data is in the text

## Methodology

Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row). For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit. Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question. A vendor with several documents reads 'varies' where they disagree. 8 vendors, 11 documents.

## Sources

- [AWS Customer Agreement](https://aws.amazon.com/agreement/) (read)
- [AWS Service Terms](https://aws.amazon.com/service-terms/) (read)
- [Amazon Bedrock FAQs](https://aws.amazon.com/bedrock/faqs/) (not-terms)
- [Google Cloud Platform Terms of Service](https://cloud.google.com/terms) (read)
- [Google Cloud Service Specific Terms](https://cloud.google.com/terms/service-terms) (not-terms)
- [Databricks Master Cloud Services Agreement](https://www.databricks.com/legal/mcsa) (read)
- [Databricks AI trust and safety](https://docs.databricks.com/aws/databricks-ai/databricks-ai-trust) (read)
- [Microsoft Products and Services Data Protection Addendum](https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA) (not-terms)
- [Microsoft Dynamics 365 and Power Platform Copilot data FAQ](https://learn.microsoft.com/en-us/power-platform/faqs-copilot-data-security-privacy) (read)
- [Snowflake Terms of Service](https://www.snowflake.com/en/legal/terms-of-service/) (read)
- [Snowflake AI Trust and Safety FAQs](https://www.snowflake.com/en/legal/compliance/snowflake-ai-trust-and-safety/) (read)
- [Snowflake training data transparency](https://www.snowflake.com/en/legal/compliance/training-data-transparency/) (not-terms)
- [Palantir AIP security and privacy](https://www.palantir.com/docs/foundry/aip/aip-security) (read)
- [Infor legal](https://www.infor.com/about/legal) (not-terms)
- [Infor Multi-tenant Cloud Customer Bill of Rights](https://www.infor.com/customer-center/customer-bill-of-rights) (read)
- [Workday Data Processing Exhibit](https://www.workday.com/en-us/legal/contract-terms-and-conditions/index/data-processing-exhibit.html) (not-terms)
- [Epicor Prism (UK and Europe)](https://www.epicor.com/en-gb/blog/technology-and-data/epicor-prism-now-available-in-the-uk-and-europe/) (read)
- [IFS legal](https://www.ifs.com/legal) (unread)
- [Blue Yonder legal](https://blueyonder.com/legal) (not-terms)
- [Qlik terms](https://www.qlik.com/us/legal/terms-of-use) (not-terms)
- [Acumatica legal](https://www.acumatica.com/legal/) (not-terms)

## Cite or embed

- 3 of 8 enterprise software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
- Who owns the business's data, by vendor: the business 4 of 8, not stated 4 of 8 (enterprise software terms, read 28 October 2026).
- Vendor keeps aggregated or anonymised use, by vendor: not stated 5 of 8, reserved 3 of 8 (enterprise software terms, read 28 October 2026).
- Training AI on the business's data, by vendor: will not train 5 of 8, not stated 2 of 8, may train 1 of 8 (enterprise software terms, read 28 October 2026).
- Export at exit, by vendor: not stated 3 of 8, a number of days 2 of 8, no export promised 2 of 8, on request 1 of 8 (enterprise software terms, read 28 October 2026).

Cite as: "Enterprise software data terms", updated 2026-10-28, https://sellenterprisedatatoai.com/datasets/enterprise-software-data-terms/.

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